Your privacy matters to us.

1. Information We Collect

Local Dukan may collect information such as your name, phone number, email address, delivery address, location details, order information, service booking details, payment status, device information, and communication details submitted through our website or apps.

2. How We Use Your Information

• To create and manage your Local Dukan account.
• To process food orders, grocery orders, rides, deliveries, and service bookings.
• To connect customers with vendors, riders, delivery partners, and service executives.
• To provide customer support and service updates.
• To improve platform safety, performance, and user experience.
• To send important notifications, offers, and service-related communication.

3. Location Information

We may use your location to show nearby vendors, restaurants, riders, stores, service providers, delivery availability, estimated distance, pricing, and live tracking where applicable.

4. Sharing of Information

We may share necessary information with vendors, restaurants, delivery partners, riders, service executives, payment partners, and technology providers only to complete your requested service or improve platform operations.

5. Payment Information

Payments may be processed through secure third-party payment gateways. Local Dukan does not store sensitive card, UPI PIN, or banking password details.

6. Data Security

We take reasonable security steps to protect user information from unauthorized access, misuse, loss, or alteration. However, no digital platform can guarantee complete security.

7. User Choices

You may contact us to update your details, request support, or ask questions related to your account and personal information.

8. Updates to This Policy

Local Dukan may update this Privacy Policy from time to time. Continued use of our services after updates means you accept the revised policy.

9. Contact Us

For privacy-related questions, contact us at contact@localdukan.com.